Is your organization
dealing with
hurt feelings, misunderstandings, or negativity? It might be because people aren't communicating effectively.
Most of us don't know how to use language to gain a specific result, and
we definitely don't know how to listen.
We don't always understand someone else's body language or how to decode mixed messages.
We're wrapped up in our own little worlds; we're often confused and
angered by others' unexpected responses to what we've said. We blame
them; they blame us. Frustration and tension can grow.
I have received
wonderful feedback from all the course participants. They had only
good things to say about Susan -- that she was very enthusiastic, she
obviously knows the topic well, and she was good at taking into
consideration the fact that not everybody in the course was on the same
level.
Helen Woods,
Bonnita (EDMS) BPK
Bonnita (PTY) LTD,
Johannesburg, South Africa
Bring the
DiSC behavior styles program to your organization!
Certified DiSC Instructor
How can you improve morale,
increase productivity, and enhance your organization's business
relationships?
Bring
one of these fine programs to your organization!
Creating Powerful and Effective Annual
Reviews
Maintaining
Emotional Control
Men &
Women (Mis)communicating
Managing
Stress
Learning
to Listen
Effectively
Using HEART-Smart
Communication Strategies
Creating and Running Effective
Business Meetings
NEW!
The First-Time Supervisor's
Survival Guide (12 hours)
NEW!
Succeeding as a Supervisor
(18 hours)
If there is a
communication-based program you'd like to have presented
at your organization and you don't see it listed above, please contact
me at:
