This might be the best book I've read concerning creating deep and meaningful conversations.  I've already given away three copies to friends.  If you're in a relationship of any kind -- personal or professional -- this book can help you enrich the bond that exists between you and the other person.   

 

The Gregg Reference Manual (tenth edition, 2005) is the best grammar reference  for the busy business professional that I know of.  Everything you need to know is here, indexed, and easy to find.  A must-own for business professionals!

The Associated Press Stylebook and Briefing on Media Law -- Revised and updated in 2000, this version contains a 40-page section on media law, guides for punctuation and bibliographies, and specialized glossaries for business and sports writing, all in addition to its 280-page generalized stylebook. 

1001 Pitfalls in English Grammar is a deceptively simple book, yet one that will help you master verbs and their tenses.  More than half the book is devoted to verbs, which are the toughest types of words to use accurately.  An excellent resource for ESOL students.

For those of us who could use a little help proofreading, here's a winner:  Go Ahead...Proof It!  Chock full of tips, some unexpected, to help all of us read what we've written accurately -- before someone else does!

If you buy only one book this year, make it Tongue Fu!  How to Deflect, Disarm, and Defuse any Verbal Conflict by Sam Horn.  Sam has created the classic book for overcoming poor communication.  It has nothing to do with men or women specifically -- it has everything to do with our mouths moving faster than our brains.  She gives us the gift of using and rather than but:  People might actually think you're nicer, when all you're doing is using better, more effective language.  

Now, for those eager to learn more about communication between men and women -- there is no one like Deborah Tannen, Ph.D.  She is the professional others cite when they talk about gender differences.  She's done the field work. 

And while not all conversations falter due to gender differences, many do.   Because organizations and teams contain both men and women, these books should be required reading.  We need to stop calling each other names and start working together with understanding and respect.  That's Not What I Meant!Talking 9 to 5, and The Argument Culture.

Barbara Glanz is a dynamite package whether speaking or writing.  She knows that our business communication doesn't have to be stuffy.  The Creative Communicator  gives you 399 ways to rethink how you're preparing written documents or communicating orally.  It's also a terrific resource for those in customer service!

Emotional Intelligence by Daniel Goleman, Ph.D., is the landmark book that finally explains why a high IQ alone doesn't guarantee success.  There are many types of intelligence; ultimately, having emotional intelligence (EQ) may be more important than the type measured by standard IQ tests.  Hint:   If you're not interested in the physical reasons the brain acts as it does, begin your reading (as I did) with Chapter 3.   Fascinating stuff!

Written by Mary Munter, an experienced consultant and leader in the management communication field, Guide to Managerial Communication: Effective Business Writing and Speaking is a succinct and down-to-earth guide that summarizes and reviews communication, writing and speaking strategies -- arming readers with the know-how, techniques, and skills to deal successfully with managerial communication issues they face on the job each day as business professionals.  It's a text that has been used by the Johns Hopkins University M.B.A. program, and covers grammar, business writing, and interpersonal managerial communication skills.

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